Your Agreement to Terms & Conditions
Please read this Agreement carefully to ensure you understand each provision. This Agreement requires the use of arbitration for disputes, rather than jury trials or class actions, and limits the remedies available in the event of a dispute.
These Terms and Conditions govern your receipt and payment for Nutrisystem goods and services and are subject to arbitration. They apply to all purchases of Nutrisystem goods and services.
By using our website, mobile messaging service, or placing an order, you agree to be bound by these Terms and Conditions and our Privacy Policy. Use of the site is only available to users who are of legal age in their area and reside in the U.S. Nutrisystem makes no claims that the site is accessible from outside the U.S.
We may update these Terms and Conditions occasionally. Modifications will be effective 30 days after posting. You agree to the new terms by continuing to use the site or placing an order.
I. Eligibility
By using our site, you confirm that you are of legal age and have the legal ability to accept these Terms and Conditions. The Nutrisystem Program is intended only for consumers who are of legal age. By purchasing Nutrisystem products or enrolling in the Nutrisystem Program, you confirm that you have reached the age of majority in your area.
Important Health Information
The Nutrisystem Program encourages healthier eating and lifestyle habits, but it is not intended to treat any illness or disease. Certain individuals, including pregnant women or those with specific medical conditions, should not use the Nutrisystem Program. If you have allergies or medical conditions, consult your health care provider before using the program.
Health Disclaimer
We do not provide professional medical advice. Information provided through the website, coaching team, and mobile app should not be considered medical advice. Always seek advice from a licensed healthcare provider for medical conditions or mental health concerns.
II. Auto-Delivery Program
Nutrisystem offers both auto-delivery and non-auto-delivery options. Payments will be processed through your saved payment method. You are responsible for keeping your payment method updated. If your payment fails and you don’t update it, Nutrisystem may retry charging your card.
You may switch plans or adjust your orders as needed. The cut-off time for changes to orders is 6:00 p.m. ET the day before fulfillment. Customers will be notified if program configurations are discontinued.
You may cancel auto-delivery programs before the cutoff time, but cancellation fees may apply, depending on the option selected.
Packaging Fee
A packaging fee is applied to cover advanced packing materials like modular tiers, air pouches, and coolers for frozen items. Certain frozen food plans are only available for U.S. residents and cannot be shipped to P.O. boxes or international addresses.
Delivery Timeframe
Delivery time is approximately 1 to 10 business days, depending on your location.
Money-Back Guarantee
If you're unsatisfied with your first order, you can contact us within a specified time for a refund.