This Privacy Policy outlines how Nutrisystem, Inc. ("Nutrisystem," “Numi by Nutrisystem” or "we") collects, uses, and shares your information when you visit and interact with our websites, mobile applications, and other platforms. We encourage you to read this policy to understand how we protect your privacy and how you can manage your data.
1. Information You Voluntarily Provide
When you interact with our Site, such as creating an account, placing an order, contacting customer service, or purchasing a subscription, we collect personal details like:
Name, email, phone number, mailing address
Health and biometric data (age, weight, height, BMI, etc.)
Payment details, including credit card information
This information is used to:
Fulfill your product or service requests
Notify you of order status
Provide marketing offers or promotions
Personalize your experience
2. Information Collected Automatically
We also gather information passively, such as:
Device Information: Details about the device and operating system you use, IP address, and geolocation
Commercial Information: Data regarding your product interests or purchases
Usage Data: Information about your browsing patterns, site interactions, and app usage
This data helps us improve our platform, personalize your experience, and conduct business analytics.
3. Information Collected From Third Parties
Nutrisystem may gather information from external sources, including:
Service providers and business partners
Social media platforms (e.g., Facebook, Fitbit, Twitter)
Advertising networks
4. How We Use Your Information
We use the information collected for various purposes:
To provide our services (order fulfillment, account management)
To enhance your experience (personalizing content and offers)
To improve our platform and business (customer analytics, marketing effectiveness)
For communication (sending you account updates, promotional offers)
5. How We Share Your Information
Your personal information may be shared with:
Service providers (e.g., email and chat facilitators like Five9, Attentive)
Business partners (e.g., shipping or billing vendors)
Advertising partners (for targeted ads and analytics)
Legal authorities (in response to legal obligations or safety concerns)
6. How We Protect Your Information
Nutrisystem employs security measures to protect your personal information. All data is handled in compliance with applicable laws, but no system is entirely secure. We continually review our practices to ensure that your information is safe.